Frontline Team
Supporting clients all day, every day.
Our frontline team is vital to Herts Vision Loss because they are the people who listen, visit, advise and stand alongside clients every day, turning our mission into real, practical support.


Clement Musonda
Chief Executive Officer
Clement Musonda is the Chief Executive Officer of Herts Vision Loss. He is a trained biochemist and previously worked as a Postdoctoral Research Fellow at the London School of Hygiene & Tropical Medicine, where he contributed to scientific research in public health.
He brings over 20 years of experience in the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector, primarily in senior management and leadership roles. Throughout his career, he has worked extensively with charities and community organisations focused on improving outcomes for vulnerable and underserved communities.
Before joining Herts Vision Loss, he served as the Chief Executive Officer of a charity of similar size in North-West London, where he led programmes aimed at improving the quality of life for underserved communities across Central London. His leadership focused on strengthening organisational capacity, developing partnerships, and expanding services to reach more people in need.
At Herts Vision Loss, he combines his scientific background, leadership experience, and commitment to social impact to advance the organisation’s mission of enabling and empowering people living with sight loss across Hertfordshire. His focus is on strengthening services, building partnerships, and ensuring that individuals who are blind or partially sighted can live independently and with confidence.

Vanessa MacDonald
Vision Loss Advisor
Vanessa has worked for HVL as a Vision Loss Advisor (Central & South-East) for 16 years and thoroughly enjoys her work. She is a bright, receptive person and supportive towards people who suffer from any disability. Vanessa is a good listener and is able to communicate well with people from all walks of life. She has a grown-up family and grandchildren to keep her busy. She is a lover of the outdoors, especially walking.

Renata Rybczyk-Savage
CVI Officer
Renata is the CVI Officer at Herts Vision Loss. She has been working for the organisation since April 2024.
Before joining HVL, she was the Learning and Development Officer for Citizens Advice Welwyn Hatfield, where she developed her knowledge of the benefits system and supporting those in need.
In her spare time, she enjoys going to the gym for weight training. She is also a keen animal lover and has rabbits and degus at home, as well as enjoying watching wildlife in her garden and at her local nature reserve

Karen Utteridge
Finance Officer
Karen is the Finance Officer at Herts Vision Loss. She has been with the organisation for nearly four years. While she is primarily office based, she enjoys attending community events. Supporting this community is incredibly rewarding for her, and she values being part of such an impactful charity.

Patrick Hennessy
Access to Training & Employment Worker
Patrick is the Assistive Technology Support Intern at Herts Vision Loss. He was born and raised in Waterford in the southeast of Ireland and moved to the UK in June 2025. He joined HVL that September. As a result, the organisation now offers a bespoke assistive tech support service right across the county. Whether it is learning how to use a new phone, upskilling on the computer, or getting Alexa set up, support is available.
No matter where someone is in their sight loss journey, the idea of starting to use new technology can be daunting and perhaps a little scary. For those who have never used assistive technology before, they are encouraged to get in touch to explore their options.

Emma Briffett
CVI Officer
Emma is a qualified counsellor and a Domestic Abuse Support Worker at Herts Vision Loss, supporting people across Hertfordshire experiencing anxiety, depression, grief, domestic abuse, and social isolation linked to vision loss. Emma offers a safe, compassionate space where individuals feel heard and supported to explore their feelings and improve their emotional wellbeing.

Nina Loi
Administrator & PA to the CEO
Nina is the Administrator & PA to the CEO at Herts Vision Loss. She recently joined the organisation in this role. As the first point of contact for many people, she helps manage calls, messages, and appointments, ensuring that service users, partners, and colleagues receive the support they need.
She is passionate about helping people and takes great pride in supporting the organisation’s work with individuals living with vision impairment. Being part of a team that makes such a positive difference in people’s lives is incredibly rewarding for her.

Lisa Reed
Volunteer Co-ordinator
Lisa is the Volunteer Co-ordinator at Herts Vision Loss. She joined the organisation in October 2023 as an Administrator, bringing with her a background in charity work and a strong passion for supporting people in the community. During her time in that role, she developed a real appreciation for the organisation’s work and the people it supports.
In 2025, she moved into the role of Volunteer Co-ordinator, where she works more closely with volunteers and continues to learn about the impact they make. She enjoys getting to know the role, building relationships, and supporting volunteers as they get involved. She is looking forward to developing further in this position and helping to create positive experiences for everyone involved.
Being part of a team that supports people living with vision loss is something she genuinely cares about, and she is committed to making a positive impact through her work.

Kirsty Shaw
Peer Support Co-ordinator
Kirsty is the Peer Support Co-ordinator at Herts Vision Loss. She joined HVL in April 2024. A big part of her role is organising and running meetings and events for SightLife, Visionary Seniors, new projects, and forums, while also offering support one-to-one.
She enjoys helping to grow a strong and welcoming community across Hertfordshire for people living with visual impairments, as well as their carers, family members, and friends. Her mum is blind due to Diabetic Retinopathy, so sight loss has always been a significant part of her life. Because of this, she holds the charity very close to her heart.

Tracey Hunter
Youth Co-ordinator
Tracey Hunter is the Youth Co-ordinator at Herts Vision Loss. She worked with children and young people with vision impairments for more than 20 years as a Habilitation Specialist. She has come out of retirement to lead the Vision in Motion project, which aims to get young people involved in sport while at the same time building their confidence and independence.
Some of the activities held, and planned, include Goalball, Cricket, Futsal, Boating, Cycling, Fun Fitness, Brazilian Ju Jitsu, swimming, VI tennis and ten pin bowling. In this, the year of Herts Disability Sports and Physical Activity, she is determined to bring young people together to enjoy sport. If you are interested, please email her.

Christina Edwards
Support Worker & Domestic Abuse Advisor
Christina is a Vision Loss Adviser with Herts Vision Loss, where she has worked for nearly two years supporting people with sight loss across the county.

Krish Suri
Assistive Technology Support Intern
Krish Suri is the Assistive Technology Support Intern at Herts Vision Loss. Driven by a passion for digital inclusion and empowering others through technology, Krish joined the HVL team in October 2026.
In this role, Krish provides hands-on tech support across the county. Whether you need help with a phone or computer, setting up smart speakers, or using smart glasses, tailored support is available.
Trying new devices can feel daunting, regardless of where someone is on their sight loss journey. Krish offers a patient, welcoming space to help clients build confidence at their own pace.
